Turn window enquiries into booked surveys — automatically
FollowUpPro answers every window, door and conservatory enquiry in seconds, works out what the homeowner actually needs, and books the survey into your diary — while your team is out fitting.
14 days free · Card details taken when the trial starts, nothing charged until it ends · Cancel anytime
Works with
Homeowners get several quotes. A prompt reply helps you stay in the running.
A window enquiry is worth thousands, and it arrives while your surveyor is up a scaffold and the office phone is already ringing.
Enquiries land while you're on site
Quote forms and Facebook leads arrive mid-survey, mid-fit or after 6pm. By the time the office rings back, the homeowner has already spoken to two other installers.
Half an enquiry is no enquiry
"Interested in new windows" and a mobile number tells you nothing. Someone has to chase for postcode, products, materials, colours and timescale before a surveyor can be sent.
Chasing eats the office day
Ringing people who never answer, re-sending the same questions, remembering who to follow up on Thursday. It's the job nobody wants and the one that quietly loses sales.
What a qualified window enquiry looks like
An example conversation, and the structured detail your surveyor gets before they set off.
Enquiry conversation
- Hi, I'd like a quote for new windows and a front door.
- Thanks for getting in touch. Happy to help — roughly how many windows are you looking at, and is the front door a replacement?
- 8 white uPVC windows downstairs and 5 anthracite aluminium ones upstairs. Front door would be composite.
- Got it — 8 white uPVC, 5 anthracite aluminium and a composite front door, all replacements. What's your postcode so I can check we cover you?
- CT9 3JE. Ideally done before Christmas.
- That's well within our area. A surveyor needs to measure up before we can price it — I've got Tuesday 10:00 or Thursday 14:00 free. Which suits?
- Thursday afternoon please.
- Booked in for Thursday at 14:00. You'll get a confirmation and a reminder the day before. If anything changes, just reply here.
What lands on the enquiry
Saved as structured project items your surveyor can price against.
- Item 1
- 8 × windows · uPVC · white
- Item 2
- 5 × windows · aluminium · anthracite
- Item 3
- 1 × front door · composite
- Postcode
- CT9 3JE
- Timescale
- Before Christmas
- Survey
- Thursday 14:00 — confirmed
Illustrative example. Wording, questions and available slots come from your own setup, so your conversations will read like your company.
Enquiry to booked survey, without the chasing
A homeowner enquires
"I'd like a quote for 7 windows and a composite front door." From your enquiry form, your enquiry link or Facebook Lead Ads — all into one inbox.
FollowUpPro replies in seconds
In your company's voice, using only the services, areas and opening hours you've set up. Evenings and weekends included.
It gathers the project details
Products, number of units, material, colour, postcode, property type, replacement or new opening, and timescale — asked one question at a time, never re-asking what they've already said.
The enquiry gets qualified
Coverage checked against your postcodes and product list. Buying signals flagged as hot. Anything it can't answer is handed to you instead of guessed.
It books the survey
Only genuinely free slots from your diary, with your travel buffer and notice period respected. Confirmations and reminders go out to both sides.
Your team takes over
Full conversation, every product line, the postcode and the appointment already organised on one page before your surveyor leaves the yard.
- Name, phone and email
- Postcode and property address
- Windows, doors, conservatory or porch
- Number of units
- Material — uPVC, aluminium, timber, composite
- Colour and style
- Replacement or new opening
- Property type
- Timescale
- Access notes
- Photos (via the conversation link)
- Preferred survey times
Less chasing, more surveys, cleaner enquiries
Respond before the next installer does
New enquiries get an answer in seconds, whether your team is fitting, surveying or driving.
Qualify before you travel
Products, materials, quantities, postcode and timescale collected before you commit surveyor time and diesel.
Stop chasing every lead by hand
Automatic email and SMS follow-ups keep the conversation alive until the homeowner replies, books or opts out.
Book more surveys
Qualified homeowners are offered real slots from your diary and confirmed automatically.
Keep every enquiry organised
Enquiry form, Facebook leads, email and SMS in one shared inbox with the full history on every homeowner.
Know exactly who needs you
A "Needs you" queue flags anything the AI hands over, plus homeowners showing strong buying intent.
Every way a window enquiry reaches you
Website quote enquiries
Add your enquiry form or link to your site. Every submission is answered and qualified straight away.
Facebook lead ads
Connect your Meta page and lead-ad enquiries arrive in the same inbox, answered within seconds.
Enquiries that went quiet
Scheduled follow-ups by email and SMS give a homeowner who stopped replying another nudge, politely.
Survey booking
Move qualified homeowners onto a survey slot that genuinely exists in your diary.
Evening & weekend enquiries
An enquiry at 9pm on a Sunday gets a proper reply, and the details are ready for Monday morning.
Review requests after the fit
Ask happy customers for a Google or Trustpilot review by email, SMS or WhatsApp once the job is done.
"I'm not letting a robot talk to my customers"
Fair. So it is deliberately boxed in — here is exactly what it can and cannot do.
It only says what you've told it
Services, service areas, opening hours, FAQs and tone all come from your AI Training Centre. Anything outside that is handed to a human.
It won't invent prices
Replies are checked before sending and prices that aren't in your own pricing notes are blocked. Windows get priced after a survey, not by a chatbot.
It won't invent appointments
Only slots that are genuinely free in your diary can be offered, and it can't claim a booking exists unless one really does.
You can take over any time
Open the conversation and reply yourself. Anything the AI is unsure about lands in the "Needs you" queue.
STOP means stop
Opt-outs are recorded per channel and permanently. A STOP text silences texts and nothing the homeowner says later quietly switches it back on.
Consent and data
Every public form captures explicit consent, data is stored on secure UK/EU infrastructure, and your staff can see every conversation.
One place for every enquiry, conversation and survey
No notebook, no spreadsheet, no three separate apps.
Enquiry form & link
A branded enquiry form for your website, or a link for Google, Facebook and your email signature.
Instant AI replies
New enquiries answered in seconds, in your company's voice — nights and weekends included.
Window & door qualification
Products, quantities, materials, colours, postcode, property type and timescale captured as structured project items.
Email follow-ups
Automatic chase sequences keep an enquiry alive until they reply, book or opt out.
SMS follow-ups
Text the homeowners who never open email, from your own business number.
Facebook Lead Ads
Meta lead-ad enquiries flow into the same inbox and get the same instant reply.
Send via WhatsApp Business through Twilio once your sender is approved.
Shared inbox & Needs you
Every conversation in one place, with a queue for anything that needs a human.
Survey booking
Real diary slots with travel buffers, notice periods, confirmations and reminders.
Google Calendar sync
Confirmed surveys land in the diary your team already uses.
AI Training Centre
Your services, areas, FAQs, tone and pricing rules — plus a simulator to test the AI before it goes live.
Enquiry pipeline & CRM
Every homeowner, conversation, product line and appointment on one page, with pipeline stages.
Quotes & invoices
Build a quote, send it for online acceptance and convert it to an invoice with card payment.
Review requests
Ask for Google or Trustpilot reviews by email, SMS or WhatsApp after the job.
Dashboard & analytics
Response times, enquiry sources, surveys booked and pipeline value at a glance.
GDPR ready
Explicit consent on every form, UK/EU storage and permanent per-channel opt-outs.
One booked survey covers it many times over
Start with 14 days free. No setup fees, no contract, cancel anytime.
Starter
For one- or two-van installers.
Founding Member Pricing
Normally £49/month · Lock in our launch pricing while your subscription remains active.
Compare PlansIncludes:
- Website enquiry form & enquiry link
- Enquiry inbox & customer records
- Unlimited contacts
- Up to 100 new enquiries a month
- AI qualification for windows & doors
- Instant AI replies, 24/7
- Email follow-ups
- Survey booking & reminders
- Google Calendar sync
- AI Training Centre & simulator
- Quotes & invoices
- Dashboard & reporting
- Works on mobile
- UK email support
Growth
For installers running a full sales diary.
Founding Member Pricing
Normally £99/month · Lock in our launch pricing while your subscription remains active.
Compare PlansEverything in Starter, plus:
- Unlimited new enquiries
- SMS follow-ups from your business number
- WhatsApp messaging*
- Facebook Lead Ads enquiries
- Automatic follow-up sequences
- AI survey booking from your live diary
- Review requests after the fit
- Shared inbox & "Needs you" queue
- Team accounts & roles
- Insights & funnel reporting
- Priority support
Pro
For larger teams and growing installation companies.
Founding Member Pricing
Normally £179/month · Lock in our launch pricing while your subscription remains active.
Compare PlansEverything in Growth, plus:
- Unlimited team members
- Report exports & scheduled snapshots
- Dedicated onboarding session
- Premium support
- Early access to new features
- Multiple branches (coming soon)
- White label (coming soon)
- API access (coming soon)
Founding Member pricing applies while your subscription remains continuously active. If it is cancelled or lapses, re-subscribing uses the current public pricing. Future add-ons or usage-based services are not included.
Founding Member pricing for the first 50 window & door companies.
We're onboarding our first 50 UK window, door and glazing companies at Founding Member pricing. You get the launch price for as long as your subscription stays active, and a direct line to the team building it.
Founding Members get
- Founding price held while your subscription stays active
- Direct line to the team for feedback and feature requests
- Help shape what gets built for window & door companies
- Core FollowUpPro product updates included
The numbers
- Starter £29, Growth £59, Pro £99 per month
- Standard pricing is £49 / £99 / £179
- 14-day free trial on any plan
- No contract — cancel from your billing page
Founding Member pricing is retained only while the subscription remains continuously active. If it is cancelled, lapses or a payment fails, the discount is permanently lost and re-subscribing uses the current public pricing.
What is one extra window job worth to you?
Move the sliders to match your business. These are your own figures, not a promise or a guarantee of results.
If FollowUpPro helps you win 1 extra £5,000 job each month, winning one additional window or door job could cover the cost of Starter (£29/mo) for the year.
Illustration only, based on the figures you enter. Not a guarantee of results.
*Requires WhatsApp setup during onboarding.
All plans include the 14-day free trial. Prices are in GBP and billed monthly by Stripe.
We're onboarding our first window & door companies now
FollowUpPro is new. Rather than publish reviews we cannot stand behind, we will add named customer stories, Google reviews and case studies as our Founding Members go live.